If you would like your ‘in-stock’ item first, we would recommend placing separate orders.The original Ben & Ellie Baby nappy change clutch is a designer nappy wallet that folds out into baby changing mat. All items placed with a pre order item will be shipped all together, once the pre order item is back in stock. The estimated delivery will be listed in the product description, but please note these are approximate dates only. If the item states ‘PRE ORDER’ in the title, it means the item is currently out of stock but we have a delivery on the way. If you are searching for a product and can’t see it on our website, please email us at What if the item I want is on pre order? If a product is out of stock, we will either open up pre-orders if our next delivery is already on the way, otherwise you can up to be notified when the item is back in stock, by clicking on the ‘EMAIL WHEN AVAILABLE’ button. Q: What if a product I wish to purchase is out of stock? The padded change mat that comes with our Inserts and Pram Caddy is a simple rectangle padded change mat, that easily folds up and slots inside the larger zipper pocket of Inserts and Pram Caddy. Our Luxe Change Mat is a nappy change clutch with a mesh pocket inside to hold nappies, wipes and creams, and conveniently folds up to a disguise itself as a clutch. Q: What’s the difference between the Luxe Change Mat and the padded change mat that comes with the Baby Bag Inserts? Our Cross Body Bag, Luxe Nylon Tote and Kids Backpacks are made from a water-resistance nylon material which is super lightweight, durable and easy to care for. Our Baby Bag Inserts, Pram Caddies and Accessories are made from a coated cotton canvas which is durable, lightweight and water resistant. Yes! Our Stroller Clips are a universal fit and will easily attach to any pram or stroller handles. Q: Will the Stroller Clips fit on to my pram handles? Please note we do not offer rain checks on sales or promotions when items are marked as sold out. Please allow up to 21 days for delivery before querying your parcel. Please email provide us with your name, contact number and order number if you are unsure. If you do not receive your parcel in the timeframe specified, please email provide us with your name, contact number and order number.įor international orders (from outside Australia), once your order has been dispatched, you will receive an email with your tracking details. Please allow up to 7 days before querying your parcel. We have no control over these charges as customs policies vary from country to country. Please note international orders may attract customs duties and taxes and as the recipient, you will be responsible for paying these costs to release the goods from customs upon arrival. We accept AMEX, Visa, MasterCard, AFTERPAY and PayPal. You can select your preferred currency from the top left hand corner. All customs and duties are payable by the customer.Īll prices are automatically shown in Australian dollars. Please note orders placed on Friday, Saturday and Sunday will be dispatched on Monday. Orders are typically processed and dispatched within 48 hours. All shipping fees are non-refundable. For US and UK customers, please head to the relevant websites
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